Frequently Asked Questions

Answers to questions you may have:

Who are you and where are you located?

We are a firefighter owned and operated business. Rob, the owner, works as an active firefighter on a 24 on 24 off schedule. Our offices are located in Wall Township, New Jersey

Is my credit card information safe?

Absolutley. We have an active SSL certificate, with 128-bit encryption through McAfee Securities. None of your payment information is stored on our website or servers. You can see more information on our privacy policy here, and our terms of service here.

Where is my order?

Most items are made-to-order. The handling times do not change, regardless of the shipping method chosen. Current lead times are as follows:

Custom License Plates: 7  business days
Serialized/Barcoded Equipment labels: 5  business days
Regular Equipment labels: 3  business days
Letters & Numbers: 3 business days
Custom department decal re-create: 4  business days from artwork approval.

If you have more questions, email us HERE